Terms & Conditions
Effective Date: April 27, 2026
Business Name: The Bridges
Website: https://thebridgestn.com/
Email: info@thebridgestn.com
Phone: 931-722-5589
Welcome to The Bridges. These Terms & Conditions explain the rules and conditions that apply when you visit our website, contact us, submit a form, request information, book services, make reservations, attend events, or otherwise interact with The Bridges.
By using this website or submitting information to The Bridges, you agree to these Terms & Conditions. If you do not agree with these Terms & Conditions, please do not use this website.
1. About The Bridges
The Bridges is a destination property in Wayne County, Tennessee, offering experiences that may include lodging, wedding venue services, private events, restaurant services, massage and wellness services, scenic property access, and other guest-related offerings.
Information on this website is provided for general informational, promotional, and communication purposes. Specific services, availability, pricing, packages, deposits, booking requirements, cancellation rules, and guest policies may vary depending on the service requested.
2. Website Use
You agree to use this website only for lawful purposes. You may not use this website in a way that could damage the website, interfere with other users, attempt unauthorized access, submit false information, or violate any applicable laws or regulations.
You agree not to:
Use the website for fraudulent, abusive, or unlawful purposes
Attempt to gain unauthorized access to website systems or data
Submit false, misleading, or incomplete information
Copy, scrape, reproduce, or misuse website content without permission
Interfere with the security, functionality, or availability of the website
Upload or transmit harmful code, spam, or malicious content
3. Website Information
The Bridges makes reasonable efforts to keep website information accurate and up to date. However, we do not guarantee that all information on the website will always be complete, accurate, current, or free of errors.
Website content may include information about lodging, wedding services, event spaces, restaurant offerings, massage services, amenities, property features, photos, pricing, availability, and general business details. This information may change at any time without notice.
The Bridges reserves the right to update, change, remove, or correct website content at any time.
4. Inquiries, Forms, and Communication
When you submit a form, request information, call, email, or otherwise contact The Bridges, you agree to provide accurate information.
Submitting an inquiry form does not guarantee availability, pricing, reservation, booking, appointment, event date, or service confirmation. A booking, reservation, event, massage appointment, or other service is only confirmed when The Bridges provides confirmation according to the applicable booking process.
The Bridges may contact you by phone, email, text message, or other communication methods based on the information you provide and the nature of your inquiry.
5. Bookings, Reservations, and Availability
Lodging, restaurant reservations, event dates, wedding dates, massage appointments, tours, and other services are subject to availability.
The Bridges may require deposits, signed agreements, payment authorization, guest information, or additional details before confirming certain bookings or events.
Availability shown or discussed at one time may change until a booking is formally confirmed. The Bridges is not responsible for holding dates, rooms, appointments, event spaces, or services unless a confirmed booking agreement or reservation process has been completed.
6. Wedding and Event Services
Wedding and event services may require a separate agreement, proposal, invoice, deposit, payment schedule, event policy, cancellation policy, or venue agreement.
Any wedding, reception, private event, group event, corporate event, retreat, or similar booking may be subject to additional terms that are specific to the event. If there is a conflict between these general Terms & Conditions and a signed event agreement, the signed event agreement will control for that specific event.
Guests and event hosts may be responsible for following all venue rules, safety policies, alcohol policies, vendor policies, guest conduct rules, property access rules, damage policies, and any other event-related requirements provided by The Bridges.
7. Lodging and Resort Services
Lodging and resort-related services may be subject to additional terms, including check-in and check-out times, occupancy limits, pet policies, smoking policies, quiet hours, damage policies, cleaning expectations, cancellation rules, payment terms, and other guest requirements.
The Bridges may refuse, cancel, or modify lodging arrangements when necessary due to safety concerns, property issues, maintenance needs, weather events, guest misconduct, payment issues, or other circumstances that affect operations.
Guests are responsible for respecting the property, following posted rules, and ensuring that all members of their party comply with applicable policies.
8. Restaurant Services
Restaurant menus, hours, availability, pricing, specials, private dining options, and service offerings may change without notice.
The Bridges does not guarantee that every menu item, special, reservation time, dining option, or restaurant service will be available at all times.
Guests with food allergies, dietary restrictions, or special needs should notify restaurant staff directly before ordering. While reasonable efforts may be made to accommodate requests, The Bridges cannot guarantee that food or beverages will be free from allergens or cross-contact.
9. Massage and Wellness Services
Massage and wellness services may be provided by individual service providers, staff members, contractors, or third-party professionals. Availability, pricing, booking procedures, service types, and policies may vary.
Massage and wellness services are not a substitute for medical care, diagnosis, or treatment. Guests should consult a qualified healthcare provider for medical concerns.
The Bridges and any massage or wellness providers may refuse or discontinue service if a guest behaves inappropriately, appears impaired, violates safety rules, provides inaccurate health information, or if the provider determines that the service is not appropriate.
Guests may be required to complete intake forms, consent forms, health questionnaires, or service-specific agreements before receiving massage or wellness services.
10. Payments, Deposits, and Fees
The Bridges may require payment, deposits, card authorization, or payment arrangements for certain bookings, services, reservations, events, lodging, massage appointments, or other offerings.
All pricing, deposits, payment schedules, taxes, service fees, cancellation fees, damage fees, or other charges may vary depending on the service and agreement involved.
Payments are not considered complete until successfully processed. The Bridges may cancel or withhold services for failed payments, declined cards, unpaid invoices, or failure to complete required payment steps.
11. Cancellations, Refunds, and Changes
Cancellation, refund, rescheduling, and change policies may vary depending on the service booked. Lodging, events, weddings, restaurant reservations, massage appointments, and other services may each have different rules.
The Bridges may provide specific cancellation or refund terms at the time of booking, in an invoice, in a signed agreement, or through a separate policy. Those specific terms will apply to the related booking.
The Bridges reserves the right to cancel, reschedule, modify, or limit services due to weather, safety concerns, property conditions, maintenance issues, staffing limitations, emergency situations, guest misconduct, nonpayment, or circumstances outside of our reasonable control.
12. Guest Conduct and Property Rules
Guests are expected to behave respectfully and responsibly while visiting The Bridges.
The Bridges may remove or refuse service to any guest who:
Damages property
Creates a safety risk
Harasses staff, vendors, guests, or service providers
Violates property rules
Acts in a disorderly, threatening, abusive, or inappropriate manner
Fails to pay required charges
Violates laws or regulations
Interferes with business operations or guest experience
Guests may be responsible for damages caused by themselves, their children, their invitees, their vendors, or members of their party.
13. Property Access, Natural Areas, and Safety
The Bridges may include natural areas, wooded spaces, water features, trails, bridges, stone formations, caves, stairs, uneven surfaces, outdoor gathering areas, and other scenic property features.
Guests understand that outdoor and natural areas may involve risks, including slips, trips, falls, uneven ground, weather conditions, wildlife, water hazards, limited lighting, and other natural or property-related conditions.
Guests are responsible for using reasonable care, following posted signs, supervising children, respecting restricted areas, and complying with staff instructions.
The Bridges may close, restrict, or limit access to certain areas for safety, weather, maintenance, private events, or operational reasons.
14. Photography, Videography, and Media
The Bridges may feature photography, videography, drone footage, social media content, and other media showing the property, events, food, lodging, guests, or experiences.
Professional photography, videography, drone use, commercial shoots, styled shoots, or media production may require prior written permission from The Bridges.
Weddings, events, photo shoots, and commercial use of property images may be subject to separate agreements, photo release forms, location use agreements, or vendor policies.
Guests should not assume that permission to visit the property includes permission for commercial photography, professional sessions, drone operation, or promotional use of The Bridges property or branding.
15. Intellectual Property
All website content, including text, images, logos, graphics, design elements, branding, layout, videos, and other materials, belongs to The Bridges or is used with permission.
You may not copy, reproduce, distribute, modify, sell, display, or use website content for commercial purposes without written permission from The Bridges.
The Bridges name, logo, branding, and related materials may not be used in a way that suggests endorsement, partnership, or affiliation without permission.
16. Third-Party Websites and Services
This website may link to third-party websites or services, including booking platforms, payment processors, social media pages, map services, restaurant ordering platforms, review platforms, vendor websites, or other outside resources.
The Bridges is not responsible for the content, policies, security, availability, pricing, accuracy, or practices of third-party websites or services.
Your use of third-party services may be governed by their own terms, privacy policies, and conditions.
17. SMS/Text Messaging Terms
By providing your phone number and giving consent, you agree that The Bridges may send text messages related to your inquiry, booking, appointment, reservation, event, wedding planning, restaurant inquiry, massage request, customer service request, or other business communication.
Text messages from The Bridges may include appointment reminders, booking updates, reservation information, event communication, customer service messages, follow-ups, and related business communications.
Message frequency may vary depending on your interaction with The Bridges. Message and data rates may apply. You may opt out of text messages at any time by replying STOP. For help, reply HELP, call 931-722-5589, or email info@thebridgestn.com.
SMS consent is not required as a condition of purchasing goods or services from The Bridges unless text messaging is necessary for the specific communication you requested.
SMS consent must be voluntary, separate from general terms, and cannot be buried inside general terms. Twilio’s A2P 10DLC guidance states that consent cannot be transferred, cannot be assigned to others, and must be separate from terms of service and privacy policies.
The Bridges does not sell, rent, share, or transfer SMS consent, phone numbers, or text messaging opt-in data to third parties or affiliates for marketing or promotional purposes.
A2P 10DLC is the U.S. carrier system used for verified and consensual business text messaging sent through 10-digit long code phone numbers.
18. SMS Opt-Out and Help Instructions
You may opt out of text messages from The Bridges at any time by replying STOP to any text message.
After you reply STOP, you may receive a final confirmation message confirming that you have been unsubscribed. After that, you should no longer receive SMS messages from The Bridges unless you opt in again.
For help, reply HELP or contact The Bridges directly at 931-722-5589 or info@thebridgestn.com.
19. No Guarantee of Website Availability
The Bridges does not guarantee that this website will always be available, uninterrupted, secure, or error-free.
The website may be unavailable due to maintenance, updates, technical problems, hosting issues, internet outages, security concerns, or circumstances beyond our control.
The Bridges is not responsible for losses or damages caused by website downtime, technical errors, delayed communications, or unavailable online services.
20. Disclaimer of Warranties
This website and its content are provided on an “as available” and “as is” basis.
The Bridges makes no warranties or guarantees regarding the website, website content, service availability, pricing accuracy, third-party services, or uninterrupted access.
To the fullest extent allowed by law, The Bridges disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from use of the website.
21. Limitation of Liability
To the fullest extent allowed by law, The Bridges shall not be liable for indirect, incidental, consequential, special, punitive, or exemplary damages arising from your use of the website, reliance on website information, inability to access the website, third-party services, or general business communications.
Nothing in these Terms & Conditions is intended to limit liability that cannot legally be limited under applicable law.
Specific bookings, events, lodging stays, massage services, restaurant services, or property use may be governed by separate agreements, waivers, releases, or service-specific terms.
22. Indemnification
You agree to defend, indemnify, and hold harmless The Bridges, its owners, employees, contractors, agents, representatives, vendors, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from:
Your use of the website
Your violation of these Terms & Conditions
Your violation of any law or regulation
False or inaccurate information you provide
Your conduct while visiting The Bridges
Damage caused by you, your guests, your vendors, or your party
Your misuse of The Bridges property, content, branding, or services
23. Force Majeure
The Bridges shall not be responsible for delays, cancellations, interruptions, or failure to perform caused by events beyond our reasonable control.
This may include severe weather, flooding, fire, natural disasters, power outages, internet outages, government action, labor shortages, supply issues, illness, emergencies, acts of God, safety concerns, or other circumstances outside of our control.
24. Changes to These Terms
The Bridges may update these Terms & Conditions at any time. Updated terms will be posted on this website with a revised effective date.
Your continued use of the website after changes are posted means you accept the updated Terms & Conditions.
25. Governing Law
These Terms & Conditions are governed by the laws of the State of Tennessee, without regard to conflict of law principles.
Any disputes related to these Terms & Conditions, the website, or general website use shall be handled in accordance with applicable Tennessee law.
26. Contact Information
For questions about these Terms & Conditions, contact The Bridges at:
The Bridges
Website: https://thebridgestn.com/
Email: info@thebridgestn.com
Phone: 931-722-5589